Ocean 101 Beach Resort Terms and Conditions
1. Introduction
Welcome to Ocean 101 Beach Resort (hereafter referred to as "the Resort"). By making a booking with us, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.
2. Booking and Reservation
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2.1. Booking Confirmation: Reservations are confirmed upon receipt of full payment or a specified deposit.
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2.2. Payment Methods: We accept major credit cards, bank transfers, and other specified payment methods.
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2.3. Cancellation Policy (By Guest):
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Cancellations made 14 days or more prior to the arrival date will receive a voucher of equal value to the amount paid, redeemable for up to one (1) year.
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Cancellations made less than 7 days prior to the arrival date are strictly non-refundable and non-transferable.
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2.4. No-Show Policy: No refunds or credits will be issued for no-shows or early departures.
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2.5. Management Right to Cancel & Reallocate: The Resort reserves the right, at its sole discretion, to cancel or modify any reservation at any time due to overbooking, maintenance, operational requirements, system errors, or unforeseen circumstances. In the event the Resort cancels or is unable to provide the reserved accommodation:
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The Resort may offer alternative accommodation of comparable standard at a partner or sister property, subject to availability.
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If no alternative accommodation is accepted or available, the Resort’s maximum liability shall be limited to a full refund of any deposit or advance payment received for the affected dates.
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The Resort shall not be liable for any indirect, consequential, or incidental costs incurred by the guest (including, but not limited to, external transportation, third-party booking fees, flights, or lost travel expenses).
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3. Check-In and Check-Out
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3.1. Check-In Time: 1:00 PM
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3.2. Check-Out Time: 11:00 AM
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3.3. Early Check-In/Late Check-Out: Subject to availability and may incur additional charges.
4. Guest Responsibilities
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4.1. Identification: Guests must present a valid government-issued ID upon check-in.
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4.2. Occupancy Limits: Rooms have specified maximum occupancy limits which must be strictly adhered to.
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4.3. Property Damage: Guests are solely responsible for any damage caused to the property, fixtures, or amenities during their stay and will be billed accordingly.
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4.4. Noise Policy: Please respect other guests by keeping noise to a minimum, especially during quiet hours from 10:00 PM to 8:00 AM.
5. Resort Policies
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5.1. Smoking Policy: Smoking is strictly permitted only in designated outdoor smoking areas.
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5.2. Pet Policy: Pets are not allowed unless specifically pre-approved in writing by Management prior to check-in.
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5.3. Pool and Beach Use (No Lifeguard On Duty):
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No Lifeguard On Duty: Guests swim at their own risk. There is no lifeguard on duty at the swimming pool or beach areas at any time.
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Children under the age of 12 and non-swimmers must be supervised by an adult parent or legal guardian at all times when using the pool or near the water.
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The Resort, its owners, management, and staff assume no responsibility or liability for any personal injury, accident, drowning, or loss of life occurring in or around the pool or beach areas.
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5.4. Safety and Security: The Resort is not responsible for the loss, damage, or theft of cash, jewelry, electronic devices, or personal belongings. Guests are advised to keep their valuables secured at all times.
6. Liability & Force Majeure
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6.1. Personal Injury: The Resort, its directors, officers, employees, and agents shall not be liable for any personal injury, illness, loss, or damage sustained by any guest or visitor during their stay on the premises.
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6.2. Force Majeure & Rebooking Policy: The Resort shall not be liable for any failure to fulfill its obligations, nor for any loss, damage, cancellation, delay, or inconvenience caused by events beyond its reasonable control ("Force Majeure").
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Covered Events: Force Majeure includes, but is not limited to: natural disasters, typhoons, tropical storms, ocean swells, floods, earthquakes, acts of God, fires, civil unrest, government travel restrictions, airport or ferry closures, epidemics, or widespread island infrastructure disruptions—including unexpected power grid failures, internet outages, or water supply interruptions.
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Rebooking Offer: In the event of a Force Majeure, monetary refunds will not be issued, nor will the Resort cover external expenses (such as rescheduled flights, ferry tickets, or alternate lodging). Instead, the Resort will gladly issue a stay credit allowing guests to rebook their stay for future dates within one (1) year, subject to room availability and seasonal rate adjustments.
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6.3. Maximum Liability Cap: To the fullest extent permitted by applicable law, the Resort's total cumulative liability for any claim arising out of or relating to a reservation or stay shall not exceed the total amount paid by the guest directly to the Resort for the specific reservation in question.
7. Data Privacy
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7.1. Data Collection: We collect personal data for the purpose of managing your reservation and providing services during your stay.
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7.2. Data Protection: Your personal information will be handled in accordance with our privacy policy and applicable local privacy laws.
8. Governing Law
These terms and conditions are governed by and construed in accordance with the laws of the Republic of the Philippines. Any disputes arising from or related to these terms will be subject to the exclusive jurisdiction of the competent courts in the Philippines.
9. Amendments
The Resort reserves the right to amend, update, or modify these terms and conditions at any time without prior notice. The version posted on our website or provided at check-in shall govern.
10. Acceptance
By making a booking, paying a deposit, or checking into the Resort, you acknowledge that you have read, understood, and agreed to all of these terms and conditions.